Privacy Policy

Last updated: November 11, 2026

BRAVIK ("we", "us", or "our") operates bravik.fit, powered by Shopify. This policy explains how we collect, use, and share personal information when you browse our store, place an order, or contact us.

1. Information we collect

Order and contact details: your name, billing and shipping addresses, email address, order details, and payment confirmation information.
Device and technical information: your IP address, browser type, device identifiers, and information collected through cookies and similar technologies used to operate the site, maintain your cart, and support security.
Customer communications: information you provide when contacting us about orders, returns, exchanges, or other questions.

2. Payment processing

We currently accept payment by manual bank transfer. After you place your order, we provide our bank account details so you can complete the transfer. Your order is processed and dispatched once we have confirmed receipt of your payment.

To match your payment to your order, we may ask for your order number, the name on the sending account, the amount transferred, and the transfer reference or a screenshot of the payment receipt. We use this information only to confirm your payment and keep accurate order records.

BRAVIK will never ask for your online banking password, PIN, one-time passcode (OTP), or card details. Please do not share these with us or with anyone claiming to represent BRAVIK.

3. How we use your information

Process, fulfill, and dispatch your orders.
Send receipts, order updates, and tracking information.
Detect and prevent fraud and protect the store.
Respond to customer inquiries and manage returns and exchanges.
Operate the website and comply with applicable obligations.

If you subscribe to our email updates, we use your email address to send the updates you requested. You can unsubscribe using the link in those emails.

4. Service providers and Shopify

We share information needed to operate our store and fulfill orders with service providers, including Shopify, payment providers, and logistics and courier partners. Information may also be disclosed when required by applicable law.

Shopify hosts our store and processes information to provide and support its services. Its handling of personal information, including information processed for its own purposes, is described in the Shopify Consumer Privacy Policy. You can also visit the Shopify Privacy Portal for information about your rights with Shopify.

5. Retention and your requests

We retain information for as long as needed to provide our services, keep required business records, resolve disputes, and meet applicable obligations. You can contact us to request access to, correction of, or deletion of your personal information. Requests are handled subject to applicable law, identity verification where necessary, and any record-retention requirements.

To make a privacy request, email bravik.fit@gmail.com.